All services include gratuity! No hidden charges or fees! See specials under couples
376 East Parkway, Gatlinburg, Tennessee 37738, United States
(865) 412-1050 couples massage, massage and facial spa, couples massage packages
About Us
Friendly Service
Spa Etiquette / Spa Policy
Spa Etiquette / Spa Policy
We are a small group of highly experienced licensed professionals, dedicated to provide you the BEST services at the BEST prices in the area! Your happiness is of utmost importance to us all and we strive to exceed your expectations. Our small family owned facility is unique with Olde Gatlinburg charm. Built by my Grandparents in the 19
We are a small group of highly experienced licensed professionals, dedicated to provide you the BEST services at the BEST prices in the area! Your happiness is of utmost importance to us all and we strive to exceed your expectations. Our small family owned facility is unique with Olde Gatlinburg charm. Built by my Grandparents in the 1950’s, the building was constructed by Hubert Bebb, a locally famous architect who was a student of Frank Lloyd Wright. His designs are well known for their steeply pitched rooflines and his use of local stone accents. Very few of his buildings remain. The property has been in our family for many generations and we intend to preserve it for many more. Thank you for supporting our business!
Spa Etiquette / Spa Policy
Spa Etiquette / Spa Policy
Spa Etiquette / Spa Policy
• A valid credit card is required at the time
of booking to hold spa service reservations. A $10 booking fee will reserve an appointment and will be deducted from the total price of your appointment on the day that you receive services. The booking fee is non-refundable for cancellations.
A 20% gratuity is already included in the listed
• A valid credit card is required at the time
of booking to hold spa service reservations. A $10 booking fee will reserve an appointment and will be deducted from the total price of your appointment on the day that you receive services. The booking fee is non-refundable for cancellations.
A 20% gratuity is already included in the listed price of services. This goes directly to your service providers in addition to their higher than industry average commissions. There are no hidden fees or extra charges. Our knowledgable, experienced therapists work extremely hard to make your experience exceptional . Please feel free to give them extra compensation if you enjoyed your services. We have great reviews and do our best to earn high compliments. There are no “cookie cutter“ massages here.
• Please arrive 10 minutes prior to
your scheduled appointment.
• We kindly ask all clients to silence your cell phone to ensure a tranquil experience for everyone.
• We kindly ask all clients to sit quietly while waiting for your appointment to start. Respect the serenity of other guests in session.
• There is a three day (72 hour) cancellation/
rescheduling policy which is enforced. This policy is thoroughly explained at the time of booking. Failure to
cancel/ reschedule services within this time frame will result in a 100%
service fee unless we are able to fill the space. Our therapists work independently and must be compensated for their time in full as per their contracts. There are limited hours in the day that can be booked. Missed appointments are missed time and income that can not be made up. We turn other guests away every day that could have utilized the time. If you’ll let us know as soon as possible if an emergency occurs we try our best to fill the space, otherwise when you leave a credit card number to reserve an appointment you are agreeing to pay for that time in full.
• If you would like to request a specific
technician, please do so at time of booking. Male/Female therapist request cannot be accommodated after you have arrived. Each therapist‘s time is specifically reserved for you.
• Although every effort will be made to accommodate, guests that arrive late will be
charged full treatment price to compensate our therapists without encroaching upon the next guest’s time
• Weekend and holiday appointments may be charged in full at the time of booking due to limited availability and high demand.
Unfortunately due to frequent no shows and declined credit card deposits, ALL groups of 3 or more people will be charged in full at the time of booking. The cancellation policy will increase to 10 days prior to appointments because we are closing our spa to others outside of the group. Refunds past the 10 day window will only occur if we can fill the spaces with other guests
Thank you for your understanding
For the comfort of other guests we do not allow children under the age of 12 years old.
High-Quality Services
Spa Etiquette / Spa Policy
High-Quality Services
We are all licensed professionals and we all have our specialty. Let us know if you have a special service request and we will try to align you with the best technician. Many people underestimate the effect high quality lotions and oils have on a spa service. We guarantee our all-natural products help you with that extra feeling of zen.